CASE STUDIES and Best Practices

Having completed a SWOT Analysis of the PVTA organization and operating environment and having established the context within which Valley On Board is aiming to develop network route design recommendations for PVTA, we then conducted case study research. These studies allowed us to gain context from practice and develop an in-depth understanding of the strategies being used by other transportation authorities around the United States. Studying how other agencies are managing the way people travel resulted in the compilation of a list of transit “best practices” which then informed development of our route design recommendations for PVTA. We selected five individual transportation authorities for in-depth study; the following section provides an overview of each agency, details the reason for their selection, and the practices we gleaned from each one.